Not resolved
15 comments

This is the most uneducated,unethical, place i have ever seen.They are nasty they dont know how to carry on a conversation without being ghetto.I know that there is a owner to that finanace company that is not being notified about all of these problems that people are having with that staff.you pay late charges they dont apply them to your account you call to speak with the manager about the problem she act as if its not her problem she gets loud on the phone she is the most rudest person i have ever seen if they would get a better staff in get ride of that manger and mr williams i think the place could have a chance owner if you are out there please speak with your staff you will lose a lot of cutomers in future because at some point someone will here us and do something about those people.Rip off company please stay away away far away from this company.They repeatly harasse my wife and i because we were seven days late.

Had an Experience with United Acceptance?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous

Report them to the CFPB and Ftc and also get you a lawyer.Sue them you have rights and I believe they think they can just do that.

File a suit against them I did and won.They had to pay me

Anonymous
#563079

They are dumb as *** and do not know the law I work for connections I have a lawsuit coming and Erica do not know it

Anonymous
#364976

I had my auto loan transferred to United Acceptance in August 2010.Prior to that my loan changed hands between 8 different lenders.

Why IDK. I received a call the first day I received a call from a CSR asking how my car was running and if the dealership was honoring the warranty I had with them. I can only speak for myself and say the experience I had with United Acceptance was positive. I was always on time with my payments (most times paying extra) and when I paid my car off they provided me with a clear title within 5 days.

I never once had one bad experiencing calling in payments or asking questions about my account.

I will agree with the one author that stated that the next car purchase will be paying with cash so I dont have to deal with another auto lender again.:p

Anonymous
#286804

If people would take responsibility for themselves and stop blaming others for their lack of responsibility .I work for CarHop and have watched some of our customers pay their bills on time and never get harassed and got their credit moving in thee right direction so they could buy new cars and even houses .

So quit crying and pay your payments on time and GROW UP !!!If you want to continue being a drain on society then do so just stop crying about how unfair life is and man up .

Anonymous
#272766

Blah Blah Blah,, you ppl dont give a rats a&& about your customers.. so *** my blah blah... AND BLAH!!

Anonymous
Gaisbach, Bayern, Germany #222784

:x :( :cry :? :sigh :zzz :upset :eek :roll :) :grin ;) 8) :p

Anonymous
#175804

To be honest, I am still working on my loan with them because my in laws are helping me pay it off. I gave the deal an almost brand new only 70,000 miles on it Dodge Ram 1500 Offroad truck and traded it down to a Nissan Xterra because of gas mileage. After 2 payments I found out my account had been handed over to United Acceptance. The first person I had spoken with seemed intelligent and wanted to make sure that the vehicle was running properly and that te dealership did not screw me. Come time to make a payment, now even when I dial the extention, I get everyone else in the building and they literally *** and try to basically bully you. Between my temper and my fiance's, they don't stand a chance and btw if you put a car in the garage, the tow man cannot pick it up. I was not even in default or anything and they were threatening to repo my vehicle. WTF are you thinking. So you got to play hard ball with these a-s-s-h-o-l-es and figure out a way to out smart a bunch of dumb gangsta wannabes.

My advice to anyone... keep your vehicle garage kept when going through United Acceptance. Then the F-U-C-K-E-R-S can not get near it.

They are ignorant and unfortunately, to deal with them you have to stoop to their level and f-u-c-k them back.

Good Luck.

Anonymous
#172025

please dont ever buy from a pay here buy here company they will get you mess up your credit and life, it is better to go to a dealer and thats what i should of did i will not be paying for repo fees increasing my debt. it you can buy a car and pay cash for it, that what i have learn, united acceptance is not listed in better business bureau, i think it is time to list them.

Anonymous
#172022

united acceptance is a rip off,in dealing with bad busines ethics and unprofessional csr, my car was recently sold told them not aware the dealer at buy here pay here sold my loan before contacting me,later united acceptance tried to back date my loan to make me pay for extra car pmts, they didnt honor my dealer contract, they altered my contact, they increase my monthly payment wach month, they charged me for an extra pmt when some months had five weeks, when that was not the deal me and the dealer made, i was once a good payer with the dealer when i got with them my loan was always in default they keep changing my payment amt and not crediting to my loan balance,they harrass me constantly, then finally they decided to sell my loan back to the dealer without notifing me in writing about a decision that was made, i had not knowledge of what this company did until the tow truck came to repo my car, left me without a ride home, called the dealer he told me he rec'd my loan from united acceptance stating all the fees they added to my loan

this company is bad news don't ever deal with them.i will keep spreading the word to other consumer and post to the site to warn and soon or later they will go out of business.

what goes around comes around.when you do bad to others bad things will come back to United acceptannce.

Anonymous
#163574

Even when you pay your bills on time they call and harass you.So don't sit there and try to act as if you are better then anyone.

Not to mention the fact I guarantee YOU have paid bills late before. It's beginning to happen to everyone due to the economy. Not to mention the b.s. you deal with when the customer service people call you or you call them.

They are not professional, they ask about your bills and why you have not made a payment, and tell you even if it is only a couple days late, which it is, that you need to make a payment immediately or you are facing repossession. Not to mention the fact that they call around to your ENTIRE family to find out why you haven't made your payment yet. Sorry but after this vehicle is paid off I will personally never deal with them again. And to the AL, obviously their are a lot of people that have problems with them.

So you think about it. There is an old saying... not everyone can be wrong... you either work for them or your are ignorant to the way they conduct business.

Either way, you don't like the truth about the company, then mind your own business.:eek

You May Also Like

World Financial Group - Ffiul Review from Oakland, California World Financial Group "FFIUL AGENT GUIDE SUMMARY OF CHARGES It's me Liquid, I post this not to damage them or to applaud them but just to have an official guide out there. I..." Read more Nal International Gmbh - Nick Nack Neoklis Lazanas hoch kriminell Nal International Gmbh "Als ehemaliger Geschäftspartnerwurde ich von Lazanas ebenfalls massiv betrogen und hintergangen. Ich habe die Einträge erst vor kurzem gesehen und von den diversen Strafverfolgungen gegen Lazanas erfahren. Er hat weder..." Read more World Financial Group - Buyer BEWARE! World Financial Group "Notice how almost all customer complaints against WFG agents get denied? In the review yesterday, How WFGers RIP YOU OFF!, the author talks about looking up WFG agents in Finra’s..." Read more Apmex - Cindy / Head Of The VIP Departement is A LIAR! Apmex "I ended buy buying over $200,000 in silver bars from Apmex late last year and early this yerar, after about $75,000 to $100,000 in purchases I was called and sought..." Read more Gekks - Nonexistent Customer Service Gekks "I ordered from this company in May. 10 days later, my liners were shipped. I installed them in my shoes and wore them for a few weeks. After about 3..." Read more Yamaha Motor - Corrupt Yamaha four stroke F115 outboard engine 2013 Yamaha Motor "I purchased 2 Yamaha four stroke F115 outboard engines from Yamaha dealer in Abu Dhabi " Alyousuf " October 2013. Regular and timely service done with them with no reported..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more Beware - Overstock.com is stealing customer's bitcoin Overstock "Unfortunately Overstock.com is doing bitcoin, and all cryptocurrencies they "accept", a huge disservice. I love bitcoin and all that it stands for. I also love how secure it is, however,..." Read more