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I also bought a car from a buy here pay here and was making my car payment's on time, then I was told that they sold my account because I was in good standings with with. I did not receive a welcome letter, only the thing I got was a phone call saying I was behind on...
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Anonymous
Anonymous

Almost the EXACT same thing that they pulled on me.. such a JOKE

Anonymous
Anonymous

They did the exact same thing to me. I'm not understanding how they are still in business when there are over 100s of people who are complaining about the same thing. They are...

#449240
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We purchased a car for my daughter from a buy here/pay here lot. The lot, without our permission sold the loan to United Acceptance. We have received a large number of phone calls about a welcome letter which we confirmed that we received months ago, and they...
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ssmith@unitedacceptance
ssmith@unitedacceptance

We apologize you feel you are receiving too many calls but you should never receive two calls in one day. If you would like us to look into your account further please call ou...

Anonymous
DANO

THESE PEOPLE ARE LIARS CHEATS AND THIEVES......now that I AM GETTING CLOSE TO PAY OFF......THEY SAID I OWE $360 in late fees (never been late or told I was late ....ever) ...

#397402
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I was with a buy here pay here lot and this company took over , I heard from them one time and that was it . The car broke down so I waited for them to repo it and they have not . I got a new car and they did a credit report and it shows I owe nothing . I have tried to...
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ssmith@unitedacceptance
ssmith@unitedacceptance

We would urge this customer to call our complaint line at 1-877-281-2354 so we can research his or her account further.

LadyScot
LadyScot

Are you serious?? You have not paid on the car and tried to get it repoed and you think you will get the title??? LOL. OK.

#379396
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Late Payment Review

United Acceptance
#528238
I was late on my payment
Comment
Show
The only way I can now make a payment to these folks is to mail a check. If I do an automatic draft there is a $6.00 fee, If I use my debit card online or over the phone there is a $10.00 fee. What a rip off. My loan was just bought out by these folks. I am not a...
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ssmith@unitedacceptance
ssmith@unitedacceptance

The fees the customer refers to are charged by Western Union to process electronic payments. This is purely optional as customers are certainly welcome to mail their payments ...

#352004
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Friday 03/30/2012, 4:03 PM, I received a harrassing phone call. I'm being sued for a loan with US cash advance I did not have. I have a loan with United, and the payment is due 04/02/12. I asked several times who is sueing me and for what amount. I was not...
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Anonymous
Scam

same thing happened to me..my banker called them back so they called me from a different number...gave them the number for my banker, lawyer and local sheriff;s office..needle...

Anonymous
wtf

Search this company and you will swee all of the complaints. It is a scam! They use american cell phones but are based out of the country. They aqre just trying to scam people...

#308831
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United Acceptance bought the loan to my soon to be ex-husband, who is an ILLEGAL IMMIGRANT. I am all for equality, until one becomes abusive. I paid my monthly fees and moved to another state..... United Repo'd the vehicle and is now refusing to let me get my things...
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Anonymous
Anonymous

its 2015 we till here :)

ssmith@unitedacceptance
ssmith@unitedacceptance

If a car is repossessed a customer is always entitled to retrieve their belonging from their vehicle whether or not they plan on redeeming. As far as being required to make pa...

#257461
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united acceptance is a rip. my loan was sold to this company at the time i owed about $6000. soon as i got it paid down to $3000 they put out a repo order!! was two months behind!! i continually asked them for paper work on the truck. their response was everything...
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Anonymous
Anonymous

I cannot wait for you're car to also get repo :)

Anonymous
scrib

let me clarify, my comment is written to the Proud UAI employee ***, not Kansas City commenter.

#249911
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I was astonished that I heard the manger using derogatory language when addressing a family at Car Hop located 658 S Havana Street Aurora, Colorado 80012. Looks like this family had recently purchased a car from this dealer, a younger women explained the car had broke...
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Anonymous
***cerned Party,

In This day and age of payday loans and unemployment, A company like this springs up out of the woodwork to take advantage of the secondary credit people with high interest r...

#235836
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I would not reccommend car hop or universal acceptance corporation. First off the Car Hop staff was very pleasant to work with. and the guy that helped me was patient and the manager was sincerely nice. I just needed a new car cuz the one i had was messing up again and...
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#235268
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Terrible company to do business with. Instead of joining to 21st century, they use Western Union to process electronic transactions. Which cost customers up to $40.00 a month more than they agreed to. Would not do business with any company that does business with them....
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ssmith@unitedacceptance
ssmith@unitedacceptance

A Western Union Quick Collect payment is $13 and ACH and debit card payments are $7 so I am not sure why this customer thinks the price is $40. The important thing is customer...

#232780
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