I make a payment every week. I pay every Friday. I called dec 26th 2014 and was on hold for 8 hours. then, I called dec 27th 2014 to try and make my payment and was on hold for 6 hours then, today dec 29th I have called and been on hold for 5 hours. my problem is my...Read more
Other Product Review
I have literally tried calling several numbers to make my payment and as soon as I get under 5 after being number 34 they disconnect me. Ugh!
Vehicle Financing Review
I was 700$ late on a payment my last payment to be exact and they deposed my vehicle ended up paying 1200, so I recommend you not going with them they may tell you its to help with credit recovery DON'T DO IT , wish I could've wiped my *** and *** and handed it to UNITED ACCEPTANCE NEVER AGAIN WILL I DO BUSINESS WITH YALL.
United Acceptance Loan Review
Ever since they bought my car loan without my knowledge, i have had nothing but problems! I'm literally calling them every two weeks to have something fixed with my payments. This is ridiculous. And their customer service reps are the rudest people. But thats what happens when you let the "hood" represent your company.
United Acceptance bought my car loan from a buy here pay here lot with out my knowledge. As soon as they bought the loan, they told me I was 2 payments behind. "if" I had been more than a week behind, they flip a switch at the BHPH I went thru and shut ur car down, and...Read more
I retired a year ago, and have had many issues with my checks. I have always called them and kept in contact with the they have worked with me every time. The folks in the Smyrna office could not be any better. I would not deal with anyone else because they take care...Read more
Late Payment Review
I was late on my payment
I have always paid my car payment on time but as soon as my account was sold to united acceptance I had nothing but trouble. My monthly payment keep going up even though I was told that it wouldn't. Then one month I will be ahead in my payments and the following month...Read more
This place is a joke. Forget about being hung up on trying to get warranty work done. I pay almost 400 a month for a car, supposed to be bi weekly 189. I make both payments at once so I have rent money also. They have shut my car off more times then I can remember,...Read more
I also bought a car from a buy here pay here and was making my car payment's on time, then I was told that they sold my account because I was in good standings with with. I did not receive a welcome letter, only the thing I got was a phone call saying I was behind on...Read more
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