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For all consumers experiencing deceptive and illegal collection and credit reporting practices by United Acceptance, Smyrna Georgia, I encourage you to contact a Consumer Defense Attorney, who may be able to direct you and provide measures of recourse against this...
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1.0
#643950
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last year i had $1000 in late charges and today i have $24, ive only been making my regular payment, this company has took my regular payment and paid off the late charges my car should be paid off but no they have took my car payments and paid the late charges, this...
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5.0
I didn't like
  • Whole process
#615393
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I work for a Buy Here Pay Here dealer in Texas. We have sold notes to UAI several times. I have always had the worst experiences in working with them. They are rude, ignorant, can never accept responsibility for their mistakes and are horrible to our customers. I feel...
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Anonymous
Anonymous

No wonder they ask if the car is in good condition

Anonymous
Anonymous

can you which back to your buy here pay here dealer

#613932
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United Acceptance Loan Review

United Acceptance
#613540
They bought my loan from a pay here car lot and I dont care for them at all they were mad because I wont write my account number on the outside of envelope for all to see and now im ahead on my payments but called to tell me if im late it will be bad on my credite excuse me im AHEAD
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United Acceptance - Simple Review #1419635350
1/1

Other Product Review

United Acceptance
#574827
1.0
Details
I have literally tried calling several numbers to make my payment and as soon as I get under 5 after being number 34 they disconnect me. Ugh!
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Vehicle Financing Review

United Acceptance
#554956
1.0
Details
I was 700$ late on a payment my last payment to be exact and they deposed my vehicle ended up paying 1200, so I recommend you not going with them they may tell you its to help with credit recovery DON'T DO IT , wish I could've wiped my *** and *** and handed it to UNITED ACCEPTANCE NEVER AGAIN WILL I DO BUSINESS WITH YALL.
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United Acceptance Loan Review

United Acceptance
#552265
1.0
Details
Ever since they bought my car loan without my knowledge, i have had nothing but problems! I'm literally calling them every two weeks to have something fixed with my payments. This is ridiculous. And their customer service reps are the rudest people. But thats what happens when you let the "hood" represent your company.
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These people bought my car loan from a local dealer that ive been purchasing cars from for years ....these people are the worst people ive ever dealt with ...now I have to pay a $7 fee every 2 weeks just to make my payment ...ive had exeptional history with the prior...
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Anonymous
DJL1

Is it really illegal what they did but buy our car loans? My company went out of business

Anonymous
newtothis

JUST FOUND OUT MY LOAN WAS TRANSFERED ABOUT A MONTH AGO I WAS FLOORED WHEN I WAS ADVISED IT WILL BE A SERVICE CHARGE FOR THE PAYMENT I HAVE NEVER HEARD OF THIS COMPANY IN MY L...

1.0
#582030
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made payments like I was supposed of course they give me this xxish about your making your car payments on time and transferred me to this company. doubled the payments every month through there site. there site said I owed nothing else but this bxxxx keep telling me...
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Anonymous
KevinRichards

You obviously cannot spell very well, perhaps you are looking at the wrong screen? Perhaps you have trouble reading what you see?

#580394
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I make a payment every week. I pay every Friday. I called dec 26th 2014 and was on hold for 8 hours. then, I called dec 27th 2014 to try and make my payment and was on hold for 6 hours then, today dec 29th I have called and been on hold for 5 hours. my problem is my...
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Anonymous
Anonymous

8 straight hours ReallySMHLying!!!

Anonymous
Anonymous

Sorry for your luck bud. Probably just the holiday madness.

Hazlehurst, Georgia
#575833
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United Acceptance bought my car loan from a buy here pay here lot with out my knowledge. As soon as they bought the loan, they told me I was 2 payments behind. "if" I had been more than a week behind, they flip a switch at the BHPH I went thru and shut ur car down, and...
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Anonymous
Anonymous

Same issue here as everyone else making payments and one payment they took $30 out in interest and then $60 on the next payment. This should be against the law to have the int...

Anonymous
Anonymous

The same thing happened to me, then the vehicle I had was stolen, did everything I was supposed to do contacted the police, my insurance company, filed all the paperwork and n...

1.0
#543803
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I retired a year ago, and have had many issues with my checks. I have always called them and kept in contact with the they have worked with me every time. The folks in the Smyrna office could not be any better. I would not deal with anyone else because they take care...
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#541850
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I have always paid my car payment on time but as soon as my account was sold to united acceptance I had nothing but trouble. My monthly payment keep going up even though I was told that it wouldn't. Then one month I will be ahead in my payments and the following month...
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#522961
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This place is a joke. Forget about being hung up on trying to get warranty work done. I pay almost 400 a month for a car, supposed to be bi weekly 189. I make both payments at once so I have rent money also. They have shut my car off more times then I can remember,...
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kutta36
kutta36

I pay my bill. Point blank period. You don't know a thing about me so don't judge me just because you think your some internet "genius" thanks for responding again just to pro...

kutta36
kutta36

You should find something better to do besides trolling complaints online. I came here to vent, not hear some *** dissect every word I say. Seriously, is that your thing? Must...

#494890
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