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    • Reps are not very helpful1
    • Whole process1

just two weeks ago...i was behind $245...due to me being out of work for summer break, just called to make a payment, i make payments every two weeks or pay the full amount the beginning of the month...now im behind$1400...uunited acceptance should be shut down, & burned to the ground, this is ridiculous! Add comment

  • Jul 01
  • Auto Financing
  • Citrus County, Florida
  • United Acceptance Auto Financing
  • 59
  • REVIEW RATING 4/5

I made a one time first payment for my daughters car on a Tuesday and the next day had an extra 334.50 taken out of my account without my knowledge. They have no record of the transaction, and refuse to give me my money back even though there name is on the transaction!! Then while talking to a rep I find out they kept my card # on file w/o my permission. So someone in this company stole money... Read more

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  • Jun 25
  • Auto Financing
  • Herrin, Illinois
  • Car Loan
  • 54
  • REVIEW RATING 3/5

We are an auto dealer that had the unfortunate experience of trying to pay off a auto loan on behalf of our customer that traded in their vehicle to us. After sufficient time for our check to clear we called to see if the check was received and if they had mailed us the title. We were informed that they hold the title for 21 business days after the check is deposited. Now 21 business days is 4... Read more

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  • Jun 01
  • Auto Financing
  • Bellevue, Washington
  • 96
  • REVIEW RATING 4/5

For all consumers experiencing deceptive and illegal collection and credit reporting practices by United Acceptance, Smyrna Georgia, I encourage you to contact a Consumer Defense Attorney, who may be able to direct you and provide measures of recourse against this company. Due to pursuits against involved entities for potentially providing fradulent VIN info, and the unfolding details that... Read more

Was this review helpful? 1 0

They don't care about the people the operators always are mad and with bad aptitude I'll keep paying and my balance don't go down always is something and if I want to pay some payments on advance they said the sistem don't let them doit so you can keep paying hig interest Add comment

  • Mar 30
  • Auto Financing
  • Concord, California
  • Car Loan
  • 149
  • REVIEW RATING 4/5

last year i had $1000 in late charges and today i have $24, ive only been making my regular payment, this company has took my regular payment and paid off the late charges my car should be paid off but no they have took my car payments and paid the late charges, this is wrong how can you take someones payment and apply them where you feel they should go . im angry and nothing is being done ive... Read more

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  • Mar 27
  • Dealers
  • Irving, Texas
  • Vehicle Financing
  • 2
  • 2
  • 166
  • REVIEW RATING 4/5

I work for a Buy Here Pay Here dealer in Texas. We have sold notes to UAI several times. I have always had the worst experiences in working with them. They are rude, ignorant, can never accept responsibility for their mistakes and are horrible to our customers. I feel so bad for those customers' whose accounts we sell to UAI. A word of advice if you are a current customer from a Buy Here Pay Here... Read more

Was this review helpful? 1 1

They bought my loan from a pay here car lot and I dont care for them at all they were mad because I wont write my account number on the outside of envelope for all to see and now im ahead on my payments but called to tell me if im late it will be bad on my credite excuse me im AHEAD Add comment

  • Jan 13
  • Auto Financing
  • Harlingen, Texas
  • Car Loan
  • 5
  • 5
  • 351
  • REVIEW RATING 5/5

These people bought my car loan from a local dealer that ive been purchasing cars from for years ....these people are the worst people ive ever dealt with ...now I have to pay a $7 fee every 2 weeks just to make my payment ...ive had exeptional history with the prior company ...and always pay my payment on time ..Im in the process of refinancing my vehicle with my bank to not have to deal with... Read more

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  • Jan 09
  • Auto Financing
  • Bradenton, Florida
  • Car Financing
  • 3
  • 3
  • 247
  • REVIEW RATING 4/5

made payments like I was supposed of course they give me this xxish about your making your car payments on time and transferred me to this company. doubled the payments every month through there site. there site said I owed nothing else but this bxxxx keep telling me that I owe 397.00 when asked lets go down the payments with what you have wanted to get fxxxin smart with me. When asked to speak... Read more

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